Data Deletion Request

1. How to Request Data Deletion

To request deletion of your data, email support@madly.co.za with:

• Subject line: "Data Deletion Request"
• The email address on your Madly account
• Your full name
• Any additional information that will help us identify your data, such as the name of an event or a listing

We may need to confirm that the request comes from the account holder before we act on it.

2. What Will Be Deleted

On request we will delete:

• Your account and profile details
• Your events and everything in them — tasks and planning timeline, guest list, budget, schedule, and event website content
• Venue and vendor listings you own, including their images and packages
• Saved shortlists and search preferences
• Support messages you have sent us

Note: some information may be retained where the law requires it, or where it is needed to keep honouring an unsubscribe request. Listings compiled from publicly available business information may remain on the directory; ask us to remove the listing itself if that is what you want.

3. Processing Time

• Your data will be deleted within 30 days of us confirming the request.

4. Need Help?

If you need assistance with the deletion process, contact us at: